Guest Service Agent
Posted November 17, 2019
1920 SW Fountainview Boulevard
Port St. Lucie, FL 34986
Telephone (772) 344-7814
Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.
As a Front Desk Agent, you will
- Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
- Welcome and serve guests in person and over the phone everyday.
- Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.
FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.
Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
Residence Inn by Marriott Port St. Lucie
125 Room Extended Stay
The Residence Inn Port St Lucie hotel is an all-suite extended stay hotel located off I-95 near the PGA Golf Club, First Data Field, and Historic Dodgertown. We are within walking distance of multiple restaurants and offer complimentary: hotel-wide WiFi, a daily breakfast buffet, Inn The Mix social (M-W) offering food and beverages, and parking. Enjoy a relaxing stay in one of our studio or one-bedroom suites that feature full kitchens complete with a refrigerator, stove-top, microwave, and dishwasher, plush bedding with crisp linens and a pillow top mattress, a living area with a sleeper sofa, arm chair, flat screen TV with 12 HD channels, a dinette, and a work space with a desk and ergonomic chair. Our hotel is ideally located near popular attractions like The Landings, First Data Field (home to the St. Lucie Mets, training field for the NY Mets), and SuperPlay. Guests enjoy access to our hotel’s 24-hour business center, 24-hour fitness center, outdoor swimming pool, patio area, and putting green.