Massage Therapist ($200 Sign On Bonus*)

Massage Therapist ($200 Sign On Bonus*)

Posted November 18, 2019

R-172407

The Westin Portland Harborview

157 High Street

Portland, ME 04101

Telephone (207) 775-5411

Position Summary: The main function of this position is to greet the guests, prepare them for their treatments, and deliver the treatments.  Practice client confidentiality and professionalism at all times. Greet all the guests in a friendly and pleasing manner. Perform all aspects of a Registered Massage Therapist in a professional, proficient and timely fashion keeping in mind the needs of the guests and the atmosphere of the Spa.

Accountabilities: The Massage Therapist is directly responsible for performing massage therapy manually with hands, stones, the hydrotherm system, hot towels, and products. To perform body treatments upon request.  Responsible for turning over the room and maintaining a clean and safe environment.  All massages are performed in a professional manner using property body mechanics to eliminate the chance of fatigue or injury.                      

Qualification Standards

Education & Experience:

  • High School diploma or equivalent certificate preferred
  • Previous customer service & hotel experience preferred
  • Massage Therapist License required

Tools & Equipment:

  • Computer, telephone, 2-way radios,
  • Towel warmer, hot stones and warmer, cleansers & oils
  • Other treatment-related accessories

Work Environment:

  • Under variable temperature conditions
  • Under variable noise levels
  • Outdoors/Indoors
  • Around chemicals, fumes and or odor hazards
  • Around dust and or mite hazards

Physical Requirements:

  • Long hours sometimes required
  • Must be able to move quickly and agilely if a situation requiring quick assistance arises
  • Medium work – Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
  • Ability to stand for long periods of time and walk long distances
  • Ability to bend, stretch, twist or reach with your body and arms
  • Ability to work under variable temperatures and noise levels

Mental Requirements:

  • Oral and Written Comprehension and Expression - Must be able to convey & understand information and ideas in English
  • Must be able to evaluate and select among alternative courses of action quickly and accurately
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
  • Understanding written sentences and paragraphs in work related documents
  • The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem
  • Must work well in stressful, high-pressure situations
  • Must maintain composure and objectivity under pressure
  • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests
  • Must be able to work with and understand basic arithmetic functions
  • Multilingual helpful

Duties & Functions

Essential:

  • Approach all encounters with guests and employees in a friendly, service-oriented manner
  • Maintain regular attendance in compliance with Interstate standards, as required by scheduling which will vary according to the needs of the hotel
  • Maintain high standards of personal appearance and grooming, which include wearing the proper business attire and nametag when working
  • Comply at all times with Interstate standards and regulations to encourage safe and efficient hotel operations
  • Perform treatments to local SOPs
  • Be knowledgeable on products and services
  • Keep all areas clean and organized
  • Ensure guest towels and supplies are ready for guest use
  • Promote and sell spa/salon service and retail products
  • Escort guests to and from treatment areas
  • Listen to guest needs to provide services to exceed expectations
  • Ensures safety regulations are followed
  • Report any guest incidents
  • Other duties as assigned by Supervisor or hotel management
  • Keep immediate supervisors fully informed of all challenges or matters requiring his/her attention

Marginal

  • Other duties as required
  • Participate in all hotel and departmental meetings as requested

*$200.00 Hiring bonus to be paid after successful completion of 90 days of employment

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

The Westin Portland Harborview

289 Room Hotel

Our Hotel

The Westin Portland Harborview provides travelers a perfect vantage point to explore Maine's largest city. Originally opened in 1927 as the Eastland Park Hotel, this historic hotel has been immaculately restored. Visitors can take a short walk to discover the Old Port and some of the best restaurants, retail shops, museums and artistic venues in Maine. Guests will leave feeling better than when they arrived when they stay over in our plush rooms and suites. Each of the guest rooms feature a stunning view of downtown, the harbor or Casco Bay. Guests can enjoy a thoroughly satisfying night's sleep in a Westin Heavenly® Bed. They can re-energize in our state-of-the-art Westin WORKOUT® Fitness Studio or relax with a massage, manicure and more at Artné Spa. We offer on-site dining, including the timelessly chic Top of the East rooftop restaurant with panoramic views. Weddings and meetings thrive here with nearly 15,000 square feet of event space and a spectacular grand ballroom.