Top of the East Bar Back - Part Time

Top of the East Bar Back - Part Time

Part Time

Posted January 3, 2020

R-173083

Postion Summary: The Barback is responsible for maintaining cleanliness of the bar, service areas and equipment in the bar area.  

Accountabilities: The Barback is responsible for assisting in making guests feel welcome, comfortable in a clean dining environment. Primarily responsible for clearing away dirty dishes after guests have completed dining/ beverage experience in a timely manner.  Will stock all utensils, equipment and beverages as needed for service.

 Qualification Standards

Education & Experience:

  • ServSafe Certificate preferred
  • High School diploma or equivalent preferred
  • Customer Service experience preferred

Tools & Equipment:

  • Carpet sweeper or vacuum, hot plates, coffee and espresso machines, juice machine, trays, bus tubs, dishes

Work Environment:

  • Under variable temperature conditions
  • Under variable noise levels
  • Indoors / outdoors
  • Around chemicals

Physical Requirements:

  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
  • Ability to stand for long hours walk long distances
  • Ability to work long hours, some back to back shifts as needed
  • Ability to work under variable temperatures and noise levels
  • Near Vision – ability to see details at close range
  • Ability to bend, stretch, twist or reach with your body and arms

Mental Requirements:

  • Oral and Written Comprehension and Expression - Must be able to convey information and ideas clearly in English
  • Must be able to evaluate and select among alternative courses of action quickly and accurately
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
  • Must work well in stressful, high pressure situations
  • Ability to multi task
  • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests
  • Mathematical Reasoning - Must be able to work with and understand basic arithmetic functions

Duties & Functions

Essential:

  • Approach all encounters with guests and employees in a friendly, service oriented manner
  • Maintain regular attendance in compliance with Interstate standards, as required by scheduling which will vary according to the needs of the hotel
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working
  • Comply at all times with Interstate standards and regulations to encourage safe and efficient hotel operations
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Maintain complete knowledge of table/ seat/ station numbers, room capacity, hours of operation and proper table set ups
  • Set up and empty trash receptacles following department specifications
  • Stock condiments and supplies as laid down in departmental standards
  • Prepare beverage stations as assigned
  • Complete all side work and cleaning duties as described in the SOP's.
  • Have full knowledge of entire menu, as well as daily specials, desserts, etc
  • Remove dishes and glasses from tables or counters, clean in designated area
  • Replace kegs as needed
  • Assist in removing empty bottles and placing in proper recycling/ redemption area
  • Replenish bar Ice as needed
  • Respond to guest complaints in a timely manner
  • Keep immediate supervisor fully informed of all problems or matters requiring his or her attention
  • Insure compliance with all local liquor laws, and health & sanitation regulations
  • Insure compliance with departmental S.O.P.s
  • Insure that all side work is completed before leaving property
  • Be up to date on all guest services, promotions and events in the Hotel

Marginal

  • Other duties as required
  • Knowledge of F&B procedures and serving standards
  • Health Department rules and regulations
  • Participate in hotel and department meetings as requested

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

The Westin Portland Harborview

289 Room Hotel

Our Hotel

The Westin Portland Harborview provides travelers a perfect vantage point to explore Maine's largest city. Originally opened in 1927 as the Eastland Park Hotel, this historic hotel has been immaculately restored. Visitors can take a short walk to discover the Old Port and some of the best restaurants, retail shops, museums and artistic venues in Maine. Guests will leave feeling better than when they arrived when they stay over in our plush rooms and suites. Each of the guest rooms feature a stunning view of downtown, the harbor or Casco Bay. Guests can enjoy a thoroughly satisfying night's sleep in a Westin Heavenly® Bed. They can re-energize in our state-of-the-art Westin WORKOUT® Fitness Studio or relax with a massage, manicure and more at Artné Spa. We offer on-site dining, including the timelessly chic Top of the East rooftop restaurant with panoramic views. Weddings and meetings thrive here with nearly 15,000 square feet of event space and a spectacular grand ballroom.