Front Desk Associate
Posted May 22, 2020
1825 Williams Road
Monroe, NC 28110
Telephone (980) 290-2190
Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.
As a Front Desk Agent, you will
- Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
- Welcome and serve guests in person and over the phone everyday.
- Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.
FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.
Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
Fairfield Inn & Suites Charlotte Monroe
83 Room Hotel
Opening Summer 2020
Discover your home away from home in Monroe, North Carolina
Fuel up for the day and start your day right. We offer a healthy mix of delicious, fresh and free breakfast options. Choose from a wide variety of morning favorites like fresh fruit, omelets, mini waffles, sweet breads, Chobani® Greek yogurt and bacon. Then, add your choice of toppings, ranging from shredded cheese and salsato sliced almonds and agave syrup. Everything you need to stay productive while on the road.