Front Desk Associate
Posted October 19, 2020
1825 Williams Road
Monroe, NC 28110
Telephone (980) 290-2190
Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.
As a Front Desk Agent, you will
- Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
- Welcome and serve guests in person and over the phone everyday.
- Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.
FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.
Interstate Hotels & Resorts is an equal opportunity employer that is committed to diversity and inclusion in all aspects of employment. Interstate Hotels & Resorts does not discriminate on the basis of age, race, gender, disability, veteran status, sexual orientation, gender identity or any other basis protected under federal, state or local laws.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
Fairfield Inn & Suites by Marriott Charlotte Monroe
83 Room Hotel
Our new hotel in Monroe NC offers everything you need to maintain your routine on the road. Relax in our modern accommodations with plush Marriott bedding, well-lit workspaces, and smart TVs. Start your morning on the right foot with energizing selections from our free breakfast served daily or try local restaurants nearby like The Smoke Pit, Koumi Express, and Taqueria La Unica. Stay active with cardio equipment and free weights at our 24/7 fitness center or head to the refreshing outdoor pool to unwind after a busy day. During your stay, enjoy easy access to Wingate University, Dowd Center Theatre, Matthews Sports Complex, and more local attractions near our hotel. We also have a flexible event venue onsite for intimate special occasions and productive meetings.