Front Desk Agent
Posted June 30, 2020
705 Central Expressway South
Allen, TX 75013
Telephone (214) 547-1700
Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.
As a Front Desk Agent, you will
- Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
- Welcome and serve guests in person and over the phone everyday.
- Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.
FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.
Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
Hilton Garden Inn Dallas/Allen
150 Room Hotel
At A Glance
Hilton Garden Inn Dallas/Allen features a conference center with full-service catering for weddings, social events and meetings. Travelers enjoy easy access to US 75 for a quick ride to McKinney and Richardson. Our hotel is great for business and leisure travelers and located near Allen Event Center, Raytheon and many North Dallas offices.
After a busy day, guests can unwind at our heated outdoor pool or work out in our 24-hour fitness center. We provide complimentary WiFi in guest rooms, meeting and public areas, and in our 24-hour business center. The hotel offers a cooked-to-order breakfast in our Great American Grill® and snacks in the 24-hour Pavilion Pantry®.
- Easy access to US 75 for quick movement around Dallas’ northern suburbs
- Next to Watters Creek and Allen Event Center
- 10,000 sq. ft. conference center for corporate or social events
- Heated outdoor pool and whirlpool