Front Desk Agent

Front Desk Agent

Posted August 1, 2020

R-178801

Courtyard Salt Lake City Downtown

345 West 100 South

Salt Lake City, UT 84101

Telephone (385) 290-6500

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Courtyard Salt Lake City Downtown

175 Room Hotel

Our Hotel

The new state-of-the-art lobby at Courtyard Downtown Salt Lake city provides greater flexibility and choices for our guests. At the center of it all is The Bistro, a destination for a great breakfast, or drinks and dinner during the evening. Guests will especially enjoy our smoke free environment offering flexible spaces where they can work or relax, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard® technology. Our location offers easy access to Vivint Smart Home Arena and Salt Palace Convention Center. Plus, our well-equipped fitness center, indoor pool and whirlpool will help guests stay refreshed and energized. In addition, our convention space of more than 5,000 square feet provides flexible options with the latest audio visual technology to meet all event needs.