Front Desk Agent
Posted September 6, 2020
80 NE Loop 410
San Antonio, TX 78216
Telephone (210) 530-9881
Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.
As a Front Desk Agent, you will
- Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
- Welcome and serve guests in person and over the phone everyday.
- Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.
FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.
Interstate Hotels & Resorts is an equal opportunity employer that is committed to diversity and inclusion in all aspects of employment. Interstate Hotels & Resorts does not discriminate on the basis of age, race, gender, disability, veteran status, sexual orientation, gender identity or any other basis protected under federal, state or local laws.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
Courtyard San Antonio Airport/North Star Mall
78 Room Hotel
Guests can retreat to spacious new accommodations at Courtyard San Antonio Airport/North Star Mall boasting complimentary Wi-Fi, flat-panel TVs and plush bedding. Located less than 2 miles from San Antonio International Airport (SAT), our newly renovated hotel along Loop 410 features convenient perks for all types of travelers. Visitors can step into our state-of-the-art lobby where they'll find free Wi-Fi and media pods with plenty of spaces to plug in, then grab a bite to eat in The Bistro, serving up fresh fare for breakfast and dinner daily. Get rid of leftover energy in our state-of-the-art fitness room and indoor pool. We have high-tech event space for small business meetings or social celebrations.