Front Desk Agent
Posted October 19, 2020
10240 Palm River Road
Tampa, FL 33619
Telephone (813) 685-7099
Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.
As a Front Desk Agent, you will
- Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
- Welcome and serve guests in person and over the phone everyday.
- Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.
FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.
Interstate Hotels & Resorts is an equal opportunity employer that is committed to diversity and inclusion in all aspects of employment. Interstate Hotels & Resorts does not discriminate on the basis of age, race, gender, disability, veteran status, sexual orientation, gender identity or any other basis protected under federal, state or local laws.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
Homewood Suites by Hilton Tampa-Brandon
126 Room Extended Stay
At A Glance
Our Brandon, FL hotel provides a location minutes away from the bustle of downtown Tampa. Our complimentary amenities include WiFi, a hot full breakfast, complimentary evening social from Monday to Thursday, and a grocery shopping service.
Visitors can get carried away at some of Tampa’s most sought-after entertainment and destination venues such as Busch Gardens Tampa, located just 15 miles from our hotel. Additional nearby attractions include Topgolf Tampa, Bass Pro Shops, the Port of Tampa, Florida State Fairgrounds, Hard Rock Casino Tampa, Lowry Zoo, and Ybor City.
Our hotel provides comfortable extended-stay accommodations for Tampa area travelers. These suites feature fully equipped kitchens with a fridge, microwave, dishwasher and two-burner stove. Guests can watch movies on one of the two TVs or unwind in the separate living area. During their downtime, guests can swim in the heated outdoor pool or challenge other guests to a game of basketball on the hotel court.