Front Desk AgentPart Time
Posted September 16, 2020
600 North Calhoun Road
Brookfield, WI 53005
Telephone (262) 784-8450
Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.
As a Front Desk Agent, you will
- Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
- Welcome and serve guests in person and over the phone everyday.
- Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.
FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.
Interstate Hotels & Resorts is an equal opportunity employer that is committed to diversity and inclusion in all aspects of employment. Interstate Hotels & Resorts does not discriminate on the basis of age, race, gender, disability, veteran status, sexual orientation, gender identity or any other basis protected under federal, state or local laws.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
TownePlace Suites Milwaukee Brookfield
112 Room Extended Stay
The TownePlace Suites Milwaukee Brookfield is located just 12 miles from downtown Milwaukee and 19 miles from the General Mitchell International Airport. TownePlace Suites is the only extended Marriott extended stay property in Brookfield. We are the perfect solution for extended-stay travelers offering rates based on length of stay. We offer spacious studio and two- bedroom suites. All suites include a fully-equipped kitchen with full size refrigerator, stove/oven, microwave, dishwasher, cookware and dishware. The living area includes a sleeper sofa, work desk, free high-speed Internet and in room pay-per-view movies. Guests can relax or rejuvenate in our seasonal outdoor pool or 24-hour exercise room.