Front Desk Agent
Posted November 4, 2020
7045 McFarland Blvd.
Indianapolis, IN 46237
Telephone (317) 889-0722
Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.
As a Front Desk Agent, you will
- Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
- Welcome and serve guests in person and over the phone everyday.
- Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.
FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.
Interstate Hotels & Resorts is an equal opportunity employer that is committed to diversity and inclusion in all aspects of employment. Interstate Hotels & Resorts does not discriminate on the basis of age, race, gender, disability, veteran status, sexual orientation, gender identity or any other basis protected under federal, state or local laws.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
Hampton Inn Indianapolis-South
112 Room Hotel
At A Glance
This Indianapolis hotel is within eight miles of downtown Indy, with the central business district less than 15 minutes along I-65. We have a great location among south Indianapolis hotels; surrounded by 14 municipal parks, with numerous nearby public golf courses. Travelers can indulge family and sporting pursuits during a stay in Indianapolis – they can take the whole gang to meet the locals at Indianapolis Zoo’s Dolphin Adventure Pavilion. Visitors can watch the Colts at Lucas Oil Stadium. This south Indianapolis hotel is 20 minutes from the high-octane thrills of Indianapolis Motor Speedway, home of the famous Indy 500.
Guests will relax in a Hampton Inn Indianapolis-South guest room – all have clean and fresh Hampton beds®. Accessible rooms are designed for comfort. They can stay connected with free internet access throughout this south Indianapolis hotel.
Our guests can start the day with Hampton’s free hot breakfast – including toppings for oatmeal and fresh waffles to accompany hot and cold selections. In a rush? On weekdays, we offer an On the Run® Breakfast Bag, available Monday through Friday. Guests can consult our local experts – the friendly Hampton Inn Indianapolis-South team – for recommendations on the best restaurants that surround this south Indianapolis hotel.
- Hotel just off I-65, within 15 minutes of downtown Indianapolis
- 112 guest and accessible rooms, business center, and indoor pool
- An Indianapolis oasis, surrounded by 14 municipal parks