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Banquet Captain

Lancaster Marriott at Penn Square, Lancaster, PA



Posted November 18, 2017 R-116457

You enjoy teaming up to create an atmosphere where things happen, but you really shine when inspiring others into action. And, your sharp eye for detail ensures perfect set-up and safe breakdown of event spaces. Whether setting stage for an A-Lister or getting down to business, you’ve got what it takes to orchestrate success. Then, Interstate’s Banquet Captain position may be a great opportunity for you.

As Banquet Captain, you will

  • Understand Banquet Event Orders to ensure safe, efficient event set up and break down.
  • Help set up and break down buffet or other special food service tables and equipment.
  • Complete prep and side work efficiently so focused attention during the event can be given fully to guest care.
  • Provide genuinely friendly, professional guest service.
  • Respond to guest questions, requests, and concerns with prompt courtesy.
  • Be familiar with event offerings in order to describe and delight guests with menu ingredients and preparations.
  • Tactfully employ “suggestive selling,” when appropriate.

Fundamentals

High School Diploma or equivalent, with two years hotel banquet food and beverage experience is required. Clear, effective communication skills in written and verbal English is essential. You must be able to understand and comply with all liquor laws and be of legal age and TIPS trained to serve alcoholic beverages. You must be able to accurately count cash and efficiently process transactions using Interstate systems. Flexible day and evening hour availability is expected. This position requires continuous motion and the ability to lift and carry up to 50 pounds.

Interstate Hotels & Resorts is an EEO/AA/Disabled/Veterans Employer. Click here and here to navigate to the “EEO is the Law” poster and supplement.

Pay Transparency Policy Statement
Interstate will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Interstate, or (c) consistent with Interstate’s legal duty to furnish information.

Lancaster Marriott at Penn Square

25 South Queen Street

Lancaster, PA 17603

Telephone (717) 239-1600

Lancaster Marriott at Penn Square

301 Room Hotel

Our Hotel

Travelers can experience this landmark hotel in Lancaster, PA, featuring elegant interiors, impeccable service, remarkable architecture and historic charm. Central to Downtown Lancaster and integrated beautifully with a world-class convention center, this Lancaster, Pennsylvania, hotel at historic Penn Square offers amenities discerning hotel guests expect. A breathtaking lobby invites visitors to gather as they enjoy magnificent street views from one of the leading hotels in Lancaster, PA. Posh guestrooms feature spectacular views of Downtown and offer 37-inch LCD TVs, granite countertops, and lavish bedding. An exciting selection of rural adventures awaits guests, presenting over 90 art galleries, fine dining, shopping, and historic landmarks. As one of the premier hotels near Dutch Wonderland, visitors will have endless opportunities to explore one of the largest National Historic Register Districts in the country.