Privacy Policy/Your Privacy Rights

Interstate Hotels & Resorts Talent Community


Interstate Hotels & Resorts, Inc. (“Owner” or “us” or “we” or “our”) owns and operates the (hereinafter, “Site”). Owner is committed to protecting your privacy when you visit and interact with the Site. As such, Owner’s privacy practices are explained in this Privacy Policy (“Policy”).

This Policy contains details about how Owner collects and uses information from you when you use the Site.

This Policy covers only the Site. Other Owner sites and other online locations may have their own privacy policies, and you should consult those accordingly.

This Policy is effective as of December 4, 2015.

Owner allows Hospitality Online, Inc. (“Vendor”) to directly collect personally identifiable information and other information through the Site (e.g., when you sign up) so Vendor can provide data storage, Site maintenance, email communication services, and employment marketing communications in connection with providing the Talent Community portal/services to you. Vendor will comply with Owner’s “Do Not Track” policy stated herein. Vendor’s privacy policy can be found here: Vendor maintains and operates the Talent Community portal/services for Owner.

Policy Changes

Owner may update this Policy from time to time. Any changes to this Policy will be posted below for a period of thirty (30) days and will be effective when posted. The changes will also be immediately incorporated into this Policy.

Your continued use of the Site after any changes are made to this Policy constitutes your acceptance of the changes. If any of the changes are unacceptable to you, you should cease using the Site.

If any changes to this Policy affect how Owner and/or Vendor treat or handle personally identifiable information already provided by you, Owner and/or Vendor will notify you by email (if there is a valid email address to use) and give you thirty (30) days to opt-in to the changes as they pertain to your information. If you fail to opt-in, Owner and/or Vendor may be forced to delete your information.

Collection and Use of Information

You can generally visit the Site without revealing any personally identifiable information about yourself. Personally identifiable information (“PII”) is generally defined as information that may be able to identify you such as, but not limited to, name, email address, telephone number, employer, LinkedIn profile URL, etc.

There are areas on the Site where you may be asked to provide PII. For example, PII such as name, email address, phone number, employment preferences, LinkedIn profile URL, and select employment history may be collected from you when you sign up to join our Talent Community.

Owner and/or Vendor may use your PII to:

  • process your request to join our Talent Community;
  • maintain proper membership information and records;
  • administer the Talent Community portal/service;
  • contact you about potential career opportunities;
  • deliver services through the Site;
  • send you updates or notices based on your preferences;
  • improve the content and general administration of the Site; and/or
  • perform internal operations such as prevention of fraud and abuse, troubleshoot Site or other operational problems, and conduct data analysis.

The Site may use cookies. Cookies are files that are transmitted to your computer when you visit the Site. Cookies allow Owner and/or Vendor to recognize your browser when you subsequently return to the Site. Cookies may also collect your user preferences when you visit the Site. Cookies are not used to collect PII. Owner and/or Vendor uses cookies to keep track of your user login and personalize your online experience. Cookie data is not shared with any other parties. You may be able to delete the cookies by consulting your browser and/or computer instructions. Please note that any deletion of cookies could affect how the Site appears and/or operates for you.

By providing the PII and other information referenced above, you agree that Owner and/or Vendor may use the PII and other information in accordance with the terms of this Policy.

Sharing of PII and Other Information

Except as noted herein, Owner does not sell or share your PII with any person or entity outside of Owner.

Owner and/or Vendor may share your PII with affiliated hotel managers that are located within a certain geographic distance from your geographic preference so those managers can contact you about potential job openings.

PII is not shared with third parties for direct marketing purposes.

The Site may integrate with social media and other related tools which allow you to share actions you take on our Site with other apps or sites, and vice versa. Please reference the social media privacy policies for more information about how they handle the data you share through them.

In addition to Vendor’s involvement as previously referenced, certain portions of PII may be shared with Owner’s vendors in order to make the Site and Site related services function properly. This may include:

  • sharing PII with an IT vendor that may assist us in internally moving or migrating PII from one database to another or in updating our existing database where PII is stored.

Owner and/or Vendor will disclose your PII if either party reasonably believes it is required to do so by law or in cooperation with a governmental or law enforcement investigation. Owner and/or Vendor may also share PII or other information in order to avoid imminent physical harm to any person or harm to any Owner property.

Owner and/or Vendor may share your PII with a third party if Owner’s ownership status changes, such as it being acquired.

Other than what is referenced above, the PII collected from you is not shared with nor sold to any person or entity outside of Owner.

Review of Collected PII

If you would like to review, edit, or delete any of the PII collected from you, or wish Owner and/or Vendor to cease using your PII in the manners specified in this Policy (opt-out), please log in to your Talent Community account to perform certain functions or email us at You may also click on the “unsubscribe” link in any of the Talent Community emails you receive which will turn off your opt in settings so you will no longer receive automatic emails and recruiter emails. Please note that Owner and/or Vendor will do its best to accommodate your request, but Owner and/or Vendor cannot guarantee it can remove all PII from the specified uses. Therefore, please be as specific as possible in your request. If the request relates to information that Owner and/or Vendor needs to make the Site function properly for you, you may not be able to use the Site properly moving forward.

Please note that Owner reserves the right to maintain proper business records as required by law or for other legitimate business purposes permitted by law even if such records contain your PII.

If you would like to opt out of receiving further promotional emails from Owner, please follow the opt out instructions at the bottom of the email.

If a minor uploads/posts information to the Site that is publically available, and the minor subsequently wants that same information deleted, the minor has a right to request that said information be removed from public viewing. The minor can email us at to make the request. Please note that any removal of content by Owner and/or Vendor does not ensure or guarantee complete or comprehensive removal of the content in all places. The content may have been shared or reposted by other parties, or federal or state law may require maintenance of the content or information.

Response to “Do Not Track” Requests/Signals

Owner does not support, nor responds to, “do not track” or similar technical requests.

Data Security and Retention

As the data storage vendor for Owner’s Talent Community portal/services, Vendor uses, implements, and maintains industry standard best practices/technological security measures that are reasonably designed to help protect PII from unauthorized loss, access, and/or disclosure both in storage/rest and in transmission.

While Owner and Vendor take the issue of protecting your PII seriously, you should exercise discretion in what information you disclose and/or transmit to the Site. Owner and/or Vendor cannot guarantee that information sent over the Internet is fully secure, and therefore the transmitted information may be intercepted by others before it reaches Owner and/or Vendor. If you are concerned about sending information to Owner and/or Vendor over the Internet, please send the information by mail or call us to make other arrangements. Owner is not responsible for the security of information sent over the Internet.

Vendor uses encrypted passwords related to Site accounts.

Vendor is contractually obligated to safeguard and keep confidential all PII collected from Site users, and to establish and maintain physical, administrative and technical security measures to protect against unauthorized access to or use of PII in compliance with applicable laws.

Owner and/or Vendor retains collected information for a reasonable amount of time in order to fulfill the stated purpose for why the information was collected. Owner and/or Vendor will also retain collected information connected to business records for periods of time required by law. If Owner and/or Vendor determine that collected information is no longer needed, it will delete such information. Collection times will be consistent with applicable law.

Children’s Privacy

The Site is not directed at, marketed to, nor intended for, children under 13 years of age. Owner and/or Vendor does not knowingly collect any information, including PII, from children under 13 years of age. If Owner and/or Vendor learn that any information was provided through the Site by a person younger than 13 years of age, Owner and/or Vendor will delete the information immediately.

Owner and/or Vendor will not knowingly use a minor’s PII to market or advertise certain products or services deemed harmful to children. Owner and/or Vendor also will not disclose any minor’s PII if it has actual knowledge that the minor’s PII will be used for the purpose of marketing or advertising harmful products of services.

Non-U.S. Concerns

The Site is meant for individuals within the United States. Owner and/or Vendor only knowingly collects information from individuals within the United States. If you provide information to Owner and/or Vendor from outside of the United States, you do so at you own risk. If you are outside of the United States, you are responsible for complying with any local laws regarding use of the Site, and related data collection. This Policy only addresses data collection from individuals within the United States. You also agree and acknowledge that by providing any information, including PII, through the Site, that such information will be transmitted to, and stored in, the United States.

External Links

The Site may contain links to external sites, including those embedded in third party advertisements or sponsor information, that are not controlled by Owner and/or Vendor. Owner is not responsible for the privacy practices and data collection policies for such third party sites. You should consult the privacy policies of those sites for details.

Owner and/or Vendor may also allow interaction between the Site and other sites or mobile applications such as Facebook or other social media providers. This may include the “Like” button or other plugins available through the Site that allow you to share information with persons outside of the Site. Please consult the privacy policies of those third party providers before using them to make sure you are comfortable with the level of sharing.

Terms of Use

The Terms of Use for the Site is incorporated by reference into this Policy. The Terms of Use can be found at


If you have any questions regarding this Policy, please contact Owner at:

Talent Acquisition Department
Interstate Hotels & Resorts
2011 Crystal Drive, Suite 1100
Arlington, VA 22202

It is the policy of Owner to strictly enforce this Policy. If you believe there has been some violation of this Policy, please contact Owner.

This Policy was last updated on December 4, 2015.