October 19, 2019
Residence Inn Detroit Pontiac/Auburn Hills
3333 Centerpoint Parkway
Pontiac, MI 48341
Telephone (248) 858-8664
Everyone enjoys treats: vacationing families, road-weary travelers, and guests seeking a good value. And, you understand the importance of helping guests feel cared for and welcome. You also understand the importance of safety, keeping the buffet gleaming and food fresh. Guests appreciate the service and your attentive helpfulness. When it’s time to break down the buffet and happy guests are gone, you feel good about your contribution. A Comp Food Attendant position with Interstate could be a great opportunity for someone with these skills and qualities.
For some, traveling and being away is fun; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests an enjoyable and comfortable stay.
You’re “on the marble” and on the move. You understand that interacting with hotel guests and associates is as important as managing the budget. A practiced eye ensures perfectly appointed guest experiences. Active listening, attune to guest and associate need, transforms potential issues into opportunities for teaching and elevating guest experience. Associates, drawn to your enthusiasm, operational knowledge, and gift for relating what you know, realize their potential to drive results and business goal achievement. Everyone wins. If you’re ready to contribute to a winning hotel team and heighten your career, an Operations Manager position with Interstate may be a great opportunity for you.As Operations Manager, you will• Oversee hotel operations to ensure a safe, comfortable environment for guests to enjoy and where associates can excel. Get out from behind the desk to observe guest experiences and staff interactions. When complications surface – and they will – make it right for the guest and open channels for associates.• Build and Foster Front Office Staff. Create an environment that’s engaging, where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.• Keep a pulse on operational and financial performance. Actively participate in the budget process, and accurately forecast for optimal staff and supply levels, maximum flow-through, and exceptional guest experience• Act as Manager on Duty, when duty calls.
Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer.